Skip to main content

Ensuring Hybrid Working Works for You

With the rise of hybrid work, evolving employee expectations, and legal reforms, flexible working is at the top of most employer’s agendas. As of 2024, employees have the right to request flexible working from day one – this shift has increased the volume and complexity of requests businesses receive.

For employers, this creates a challenge: how do you balance flexibility with operational needs, fairness across teams, and compliance with employment law? A misstep can lead to grievances, employment tribunal claims, or reputational harm. But handled well, flexible working can improve retention, boost morale, and attract top talent.

Flexible working covers more than just working from home. It includes part-time hours, job shares, compressed hours, remote or hybrid arrangements, and even staggered start/finish times. Each request needs careful, individual consideration – and clear communication is key.

Loch helps businesses manage this process efficiently and lawfully. We guide you through evaluating requests, responding within statutory timeframes, and documenting decisions that stand up to scrutiny. Whether you’re updating your flexible working policy or responding to a flexible working request, we provide the clarity you need.

How Loch can
help

At Loch, we understand that every business is different. Our team of employment law specialists and HR consultants work closely with you to understand your operational needs and help you assess requests from a legal and practical perspective.

We help you apply the Flexible Working Regulations 2014 (as amended) in a way that works for your business, offering bespoke advice on whether and how a request can be accommodated without disruption.

You’ll receive practical support in handling each stage of the request: from reviewing the initial application, consulting with the employee, responding formally, and dealing with appeals if necessary. If you need to decline a request, we ensure it’s done lawfully and with minimal risk of a dispute. And if you feel that training would be beneficial for your managers to ensure it is delivered correctly, that can be arranged as well.

We can also review or draft your internal policies to ensure you’re prepared for flexible working requests – especially as the legal landscape evolves, keeping you ahead of the curve.

Key Elements

Employees can request changes to hours, times, or location of work. Examples include part-time work, compressed hours, remote working, hybrid arrangements, and job shares. All flexible working requests must be reasonably considered. 

No, but you must consider them in line with statutory grounds (such as cost, impact on performance/colleagues, or inability to reorganise work among employees). You also need to respond (including for any appeal) within two months of the date of the flexible working request and provide a valid reason if declining.

Improper handling can lead to grievances, claims of indirect discrimination, or breach of flexible working laws. With Loch’s support, you avoid legal pitfalls and maintain employee trust.

Latest Posts

Two people arguing
Blog

‘Upward bullying’ is on the rise: what it looks like and how…

Two women in a meeting
Blog

How To Tackle Performance Management Effectively

A woman using a laptop
Blog

Menopause in the Workplace: An Essential Guide for Employers